Traveling Documents


  • Make sure you have a valid ticket to your destination
  • Make sure your passport is valid for at least 6 months from the date of travel until the return date, but about Saudi Passport: to travel to an Arab country, the citizen’s passport must be valid for a minimum period of 3 months; and for travel to other countries, the validity period must exceed 6 months.
  • Make sure that your ( passport/ travel document / entry permit ) is in good condition , not affected by any kind of tearing , wetting , scratching , puncturing or rupture in some parts.
  • In the case where children are included in their parents’ passports, please make sure that they are included in the traveling visa. And in the case of their travel without being accompanied by the primary passport holder, please make sure that the country traveling to will allow them in without the presence of the primary passport holder
  • Prior to your travel, and in some cases, you must obtain the necessary and required visa to the countries you are traveling to. Kindly make sure that you acquire the necessary visa and documents in a suitable time frame, for the acquiring period differs for each country and it may depend on the citizenship you hold.
  • Some countries require an entry and exit visa or a transit visa, therefore, you must review all traveling requirements associated with the country traveling to beforehand. Kindly double check the validity period (issue date and expiry date) of the visa. You may not use a previously acquired visa in some cases. Some visa legislations limit the number of entries permissible by a single visa.
  • For GCC citizens, The official travel document between GCC countries are passport considering the regulations.
  • Make sure you bring your National Identity Card when traveling on local flights within the kingdom.
  • Web check-in and mobile check-in are now available for all domestic and selected international flights
  • Please ensure you have a confirmed booking and provided a correct mobile number.
    (For more information about Hajj and Umrah visitors please click here)
  • Please ensure you issue your ticket within the given time limit to prevent cancellation of your booking
  • Using SADAD payment services makes your travel process easy
  • Please ensure that your passport and visas are valid
  • In case your travel plans change, please call sales center and cancel your reservation to give others a chance to travel and avoid additional expenses
  • Please ensure you select you and your family’s seats well in advance of your travel date
  • Please follow baggage allowance policies
  • Please ensure you do not place valuables and important documents in your checked-in baggage


Guidance for visitors arriving in United Kingdom


  1. You should fill in your Advance Passenger Information (API) carefully and in plenty of time before you fly.
  2. If you’re not a UK/EEA national (European Economic Area) you need to complete a landing card before you arrive at border control.
  3. Have your passport ready. Remove it from any cover, and remember to remove any glasses, sunglasses, hats or scarves you’re wearing.
  4. If you are travelling as a family, go to passport control together.
  5. If you are a UK/EEA national, 18 and over and have an electronic passport displaying this sign passport sign on the front, you can use the ePassport gates. EEA nationals should remember to use their passport if they wish to use the ePassport gates, not their ID card.
  6. To safeguard against child trafficking those travelling with children under 18 who are not the child’s parent or do not share the same surname may be asked about their relationship to that child.
  7. If you are a non-EEA visitor you should expect Border Force officers to ask simple questions about your stay in the UK when you arrive at passport control. You should keep any details of your visit, including where you are staying, in your hand luggage.
  8. Do not bring in any meat or dairy products from outside the European Union (EU). There are also restrictions on traditional medicines, food products such as fish, eggs, honey, some fruit, vegetables and plants. If you are unsure ask a Border Force officer.
  9. It is against the law to bring in animal products or endangered species such as ivory or coral.
  10. There are also restrictions on the quantities and value of tobacco, alcohol and gifts you can bring to the UK. If you exceed your duty-free allowance and do not declare them, all of your items could be taken away from you.
  11. Never bring in counterfeit goods, illegal drugs, offensive weapons or indecent and obscene material.
  12. You must declare cash, in any currency, worth €10,000 or more if you are travelling from a country outside the EU.
  13. Never give false or misleading information including forged or counterfeit documents.

For more information on UK border control visit www.GOV.UK/uk-border-control
Once you have cleared the UK border, we hope you enjoy your time in the UK.

For details on what Britain has to offer go to


Guidelines for travelers from and to Hong Kong

  • Carrying detonators, electrical sticks and similar articles is prohibited. 
  • Fines for carrying any of these prohibited articles may amount up to HK$100,000 and imprisonment up to 14 years.
  • Your early presence at the airport makes finding seats next to your family members an easier task. In all cases, Passengers on Domestic flights must be at the airport 2 hours prior to the scheduled departure, and Passengers on International flights must be at the airport 3 hours prior to the scheduled departure.
  • In the case where a special service or assistance is required, for example: unaccompanied minors, passengers with disabilities, seniors, and families; you must coordinate with the SAUDIA Staff at the airport to complete the necessary procedures to enable us to provide you with these services.
  • Ask our staff about the special counters available for passengers with disabilities to complete the check-in procedures
  • Make sure your name and address is place securely on and inside your luggage
  • Make sure you remove all old stickers and tags from your luggage
  • For your safety, keep your baggage in your custody
  • Do not accept any baggage or parcels from any person you do not trust. By doing so, you may be placing your self and others in danger
  • Make sure that all your luggage is securely fasten.
  • Check-in for all flights will be closed 1 hour prior to the scheduled departure.
  • Departure gates on all routes will be closed 20 minutes before the scheduled departure.



Travel Arrangements


Airport Check-in

It is important that you arrive at the airport at least 2 hours before departure time of international flights and (an hour and a half) before the departure time of domestic flights. This will help you finalize your check-in procedures from baggage check-in, receiving your boarding pass to completing your passport procedures in an easy and comfortable manner.


Advance Seat Selection

You can select your preferred seat in advance at the time of reservation on all domestic travels, And all international travels if your travel is in First or Business Class. Our Guest Class passengers can select their preferred seats on our travels to Europe, USA, Africa, the Middle East and Gulf Region.

A family seating zone is available on all international flights except those operating to or from the Kingdom, Middle East and Asia.


Getting Your Boarding Pass In Advance

You can get your boarding pass in advance at one of the following city ticket offices, within 48 hours prior to the flight departure:

  • Makkah CTO – AI-Shohada
  • Riyadh CTO – Alolaya. Main Street
  • Riyadh CTO – Diplomatic Quarter
  • Jeddah CTO – Terminal “C”, Old Airport
  • Dhahran Khobar – Gulf Centre CTO
  • Dammam – Main CTO

If you have baggage, you should check-in at the airport at least 2 hours prior to departure.


SAUDIA is requesting from their guests to abide by a dress code where by they are clothed in a manner that is inline with public taste or not offensive to other passengers. 

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