Internet cafés are widely available throughout New Zealand at rates of around NZ$2-4, though sometimes more in smaller places. Besides internet and e-mail services, most big internet cafés also offer some way for travellers to connect their digital camera and burn cds. Many public libraries have public Internet access, and most of them offer short free internet sessions. Wi-Fi access is getting more and more common in for example coffee places or fast food chains. It is becoming more common for Wi-Fi to be provided at hotels and motels, though sometimes at a fee. Wireless Hotspots are located in many cities and towns all over New Zealand from dedicated Wireless providers from whom you can buy connect time. Many camping holiday parks also have such services available.
See also International Telephone Calls
Dial 111 for emergency police, fire or ambulance services. The worldwide emergency number for GSM mobile phones, 112, can also be used.
The country code is 64.
Most payphones in New Zealand require the use of phone cards for payment and it is getting harder to find payphones that accept coins. As phone cards are available at a lot of outlets, they are easy to purchase and very handy as a backup in case of emergencies. Many of them also accept creditcards. Local calls are free from residential phones and charges for calling outside that area can be found at the front of the regional phone books, amongst many other services.
Mobile telephone coverage is effectively national in near urban areas although the mountainous terrain means that outside the urban areas, and especially away from the main highway system, coverage does have huge dead patches. Do not rely on mobile phones in hilly or mountainous terrain. Mobile telephone users can call 555 only to report Non-emergency traffic safety incidents, such as a breakdown, road hazard or non-injury car crash, to the Police. There are currently three major mobile carriers in New Zealand.
- Telecom operates a UMTS (3G) network, named XT Network, nationwide on 850MHz with supplementary 2100MHz in metropolitan areas. (the same frequencies as Telstra in Australia and AT&T in the U.S.)
- Vodafone operates a GSM network on 900MHz/2100 MHz and a UTMS (3G) network operates nationwide 900MHz with supplementary 2100MHz coverage.
- 2degrees operates a UMTS (3G) network (2100MHz) in Auckland, Wellington, and Christchurch, with supplementary GSM coverage provided elsewhere by Vodafone.
A prepaid sim-card connection pack with $10 credit from Telecom or Vodafone costs around $30, and prepaid sim-cards from 2degrees cost $10. Telecom has broader coverage in remote areas away from major cities compared to Vodafone and 2degrees.
Most areas have dedicated PostShops, however stamps can also be bought at grocery shops, supermarkets and book stores. There are two main formats for domestic mail, namely Standard Post and Fast Post. Fast Post is used next day delivery between major towns and cities (two days from rural areas), whereas Standard Post will take a few working days to deliver nationwide. Standard costs NZ$0.50 for letters/postcards (NZ$0.80 for larger envelopes), Fast Post costs NZ$0.80 (NZ$1.20 for larger envelopes). International mail takes about 3-6 days to Australia (NZ$1.50), and 6-12 days to Europe, Asia and the United States (NZ$2). Post boxes are white, red and black and can be found in many areas throughout towns and cities, including information about when their contents are collected. Most post offices and smaller post shops have opening hours from 9:00am to 5:00pm Monday to Friday, and 9:00am to 12:30pm on Saturday. You can buy stamps here, or at newsagents and general stores. For parcels, you can use the NZ Post or otherwise courier companies like TNT, DHL, UPS or FedEx.