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Business Profile

Business Profile

Vantage Deluxe World Travel

Tour Operators

Business Profile

Vantage Deluxe World Travel

Additional business information

Contact Information

90 Canal Street

Boston, MA 02114-2018

BBB Rating & Accreditation

Accredited Since: 11/30/2007

Years in Business: 37

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Map

Overview

Vantage Travel Service, Inc. (also known as Vantage Deluxe World Travel) is a direct mail marketer of deluxe group travel services. 

Products & Services

Solo Travel, Family Multigenerational Travel, River Cruises, Small Ship Cruises, Land Adventures, Safaris, Culinary Journeys

Business Details

Location of This Business
90 Canal Street, Boston, MA 02114-2018

BBB File Opened: 1/22/1988
Years in Business: 37
Business Started: 9/1/1983
Business Incorporated: 9/27/1983
Accredited Since: 11/30/2007
Type of Entity: Corporation
Number of Employees: 180
Alternate Business Name
  • Vantage Travel Service, Inc.
Business Management
  • Ms. Ann-Marie Morefield, Paralegal
Contact Information

    Customer Contact

  • Ms. Ann-Marie Morefield, Paralegal
Additional Contact Information

Fax Numbers

  • (617) 878-6145

    Primary Fax

Email Addresses

  • Customer Service

Customer Complaints

183 Customer Complaints

Most Recent Customer Complaint

Complaint Type: Problems with Product/Service

anonymous user

We purchase the travel protection plan for $3,058 (non refundable) on 7/24/2020 called agency to cancel trips due to my wife illness/wheelchair bound. (1 yr prior to trip sailing.) They transferred me to several people and finally talked to ******** ******** (refund director) He acknowledged the timely cancellation but they were so busy it will take 6-10 weeks for our refund. I call again on 10/5/20 talk with Customer Service agent who said file on line – I did and got message back acknowledge refund due but don’t know when the money will be paid back – Receive same comment each time I call

…Read More

Customer Reviews

53 Customer Reviews

Most Recent Customer Review
anonymous user

Very poor business. Our trip was cancelled by Vantage in May and we still haven’t gotten a refund. We can’t get a person on the phone or if we do they never called back Will never travel with them again

… Read More

Products & Services

Solo Travel, Family Multigenerational Travel, River Cruises, Small Ship Cruises, Land Adventures, Safaris, Culinary Journeys

Business Details

Location of This Business
90 Canal Street, Boston, MA 02114-2018

BBB File Opened: 1/22/1988
Years in Business: 37
Business Started: 9/1/1983
Business Incorporated: 9/27/1983
Accredited Since: 11/30/2007
Type of Entity: Corporation
Number of Employees: 180
Alternate Business Name
  • Vantage Travel Service, Inc.
Business Management
  • Ms. Ann-Marie Morefield, Paralegal
Contact Information

    Customer Contact

  • Ms. Ann-Marie Morefield, Paralegal
Additional Contact Information

Fax Numbers

  • (617) 878-6145

    Primary Fax

Email Addresses

  • Customer Service

Local BBB

Better Business Bureau Serving Eastern MA, ME, RI & VT

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When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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