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Business Profile

Business Profile

World Travel Network

Travel Agency

Business Profile

World Travel Network

Contact Information

7217 Hanover Pkwy

Greenbelt, MD 20770-2020

Customer Reviews

This business has 0 reviews

Customer Complaints

1 complaints closed in last 3 years

0 complaints closed in last 12 months

BBB Rating & Accreditation

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

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Business Details

Location of This Business
7217 Hanover Pkwy, Greenbelt, MD 20770-2020

BBB File Opened: 12/16/2012

Customer Complaints

1 Customer Complaints

Most Recent Customer Complaint

Complaint Type: Problems with Product/Service

anonymous user

On November 18, 2017 we purchased 2 tickets for myself and my wife ****** ****** for travel to ****** ***** from **** *** **** and return. On the date of travel 1/18/2018 at 2 PM flight, for some reason we could not board the flight and asked Travel Agent to change for the flight leaving at 10 PM by same carrier on the same day. We were charged $1243.92 ( $596.62 for my wife & $647 for myself), which we gladly paid. Though I asked that it should be the same price for both of us, but he replied that if we want to fly tonight then let’s not waste time. At 8.20 PM we were informed that tickets have been confirmed and we should proceed to the counter as they would be closing at 8.30PM.
The problem happened when we landed at ***** airport and checked the email confirming our tickets, my wife ticket was OK coming back to **** *** **** but my ticket was returning to ****** ******** ************* We called the agent and were told if the mistake is there it will be corrected. After that I

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Customer Reviews

0 Customer Reviews

Business Details

Location of This Business
7217 Hanover Pkwy, Greenbelt, MD 20770-2020

BBB File Opened: 12/16/2012

Local BBB

BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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