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Business Profile

Business Profile

World Travelers Club Inc.

Timeshare Resale and Rental Marketing

Business Profile

World Travelers Club Inc.

BBB Rating & Accreditation

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Customer Reviews

Average of 2 Customer Reviews

Customer Complaints

9 complaints closed in last 3 years

2 complaints closed in last 12 months

BBB Rating & Accreditation

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Business Details

Location of This Business
979 W Fairbanks Ave, Orlando, FL 32804-2038

Contact Information

    Principal

  • Mr. Patrick O’Grady, Director

    Other Contacts

  • Mr. Michel V. Hellekson, Director
Additional Contact Information

Customer Complaints

9 Customer Complaints

Most Recent Customer Complaint

Complaint Type: Problems with Product/Service

Status: BBB unable to locate business

anonymous user

Company is breech of contract and not fulfilled it
On 2-11-20 I attended a presentation for a timeshare at World Traveller’s Club in Mazatlan, Mexico. I purchased a contract #******** for $5325 U.S. This was for 30 airline tickets over the course of 20 years. According to the contract I was to have received a password for their to access the members website to start using my airline tickets. I have called and emailed numerous times since May 11, 2020 which would have been 8 weeks after contract was issued. I have not received any response except an email on July 13, 2020 advising they were still in quarantine and will advise. That was 3 months ago. I have not received any communications since that day. I am wanting a full refund of $5325. On the contract they show a U.S. address of 1016. W. Jackson Blvd. Chicago, IL 60607 which I believe is fake. I paid for this with a Mastercard credit card. Their address in Mazatlan is Avendia Camaron Sabalo 22201, Marina Mazatlan 82100, Mazatlan, MX.

…Read More

Desired Outcome

I know people and businesses have been closed due to the pandamic but the email also stated they were working from home. If this is the case why no response? I just want a full refund. I am now concerned they are not a legitimate business and can not trust them to fulfill the contract as written as they are already in breech.

Customer Reviews

2 Customer Reviews

Most Recent Customer Review
anonymous user

I too was scammed by the World Travelers Club. They told me they would advertise and rent out my timeshare and never did. They received $500 out of my checking account and have delivered nothing but empty promises. I paid them in November of 2018 and have not received any offers yet. When I called back in February they sent me on a wild goose chase. They told me they had two offers and told me to call Interval International when they already knew the response was going to be negative. They need to be put out of business and all employees should be put in jail. They trick u into contracts by guaranteeing u a positive return. They are full of***** and are a disgrace to all legitimate business. Please SHUT THEM DOWN!!!!

AG

World Travelers Club Inc. Response

We are very sorry that this has been brought to the BBB. After this client signed up with us, we handled this account according to the agreement. We take several steps to make sure there was no miscommunication and no one was misled. We definitely encourage our clients to reach out to us before having to contact a 3rd party. Please be advised that the BBB cannot help you get a refund. We do inform the client that upon signing the contract, they have a 60-90 day turnaround time for offers. The client signed up with us on 11/30/2018, as promised, we sent the first set of offers on 1/29/2019 & unfortunately received no response from the client. That does delay the process & unfortunately we are seeing the consequences of it now. The offers we generate are at our clients requests so unfortunately if they are not available that is beyond our control. We will continue to fulfill our contractual obligations & abide by the contract. Thank you for bringing this to our attention.

Business Details

Location of This Business
979 W Fairbanks Ave, Orlando, FL 32804-2038

Contact Information

    Principal

  • Mr. Patrick O’Grady, Director

    Other Contacts

  • Mr. Michel V. Hellekson, Director
Additional Contact Information

Local BBB

BBB Serving Central Florida

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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